Executive Vp of Operations Skills

how much does a director of customer success make

Most in the company are aiming to be an Executive Vp of Operations. But, how? What are the skills you need to have? 

In this section, we will give you broad details. But before that, let’s first have a quick background on who are they. 

Who is the Executive Vp of Operations? 

The Executive Vice President of Operations is the person who directs operations for a company. This means he or she is responsible for all the operations in the company. This includes manufacturing operations, production operations, customer service, marketing, sales, and distribution.

What Are the Skills That I Must Have to Be an Executive Vp of Operations? 

The Executive Vp of Operations needs to have broad knowledge about all parts of operations in a company. He or she needs to know how manufacturing works and how it’s done. The same goes for technical services such as testing and quality control. They need to understand these processes well.

To become an Executive Vp of Operations, you need to understand not only how it is done. But also why it is done this way and not another way. For example: 

Manufacturing 

You may know how things are manufactured. But there’s a lot more knowledge you need to know such as: 

– Why do we do it this way?

I.e., what is the function or purpose of each step? 

– What are the constraints?

I.e., what are the limitations on each step? 

– Why do we do it this way?

– What are the advantages of doing it this way?

– What are the disadvantages of doing it this way? 

Technical Services

You may know how testing and quality control work. But, there’s a lot more knowledge you need to know such as: 

Why do we do it this way? 

– What are the functions or purposes of each step? 

– What are the constraints? 

– Why do we do it this way? 

– What are the advantages of doing it this way? 

– What are the disadvantages of doing it this way? 

You must also have the following skills: 

– Broad knowledge about parts of operations in a company.

– The ability to get into details for each part.

– Ability to understand how each part interacts with other parts.

– The ability to forecast future developments in each part.

How Can I Get These Skills? 

The best way is to learn from experts in each field. But, you don’t have time for it. So, you need a shortcut.

To get a broad knowledge about operations, you need to take a course which covers all operations in a company. It covers all major operations in any company or industry. It will give you a broad overview of all operations in a company. Then, you go deep into details on your favorite parts. 

To get the ability to get into details and understand each part better, we suggest you take technical courses on your favorite parts. Such as manufacturing and testing and quality control (QC). We recommend taking these courses from experts who teach this subject at top universities like MIT and Harvard University. 

Most of the executives who become Executive Vp of Operations hold advanced degrees from top universities. Such as Ph.D., M.Sc., or MEEE, etc. 

We also suggest reading books written by experts who teach this subject. There are books written by experts teaching classes at Sloan School of Management and Harvard Business School etc.

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